Senior UX/UI Designer
 

With over nine years in UX/UI design, I create clear, accessible and usable digital experiences. Recognised as a finalist for the ‘The Dynamic Awards Young Professional of the Year (2023)’. I bring a blend of strategic thinking, hands-on design, and team leadership to deliver meaningful results across complex products.
 

 

Experience

Paxton Access  |  Brighton  |  Dec 2016 - Present   

 

Information Design Manager (Hybrid)                                                                                                                                       Jan 2026 - Present

 

Lead the CX and UX strategy across the product portfolio, ensuring a consistent, high-quality experience across hardware, software, and mobile applications. Act as both strategic lead and hands-on designer, partnering with the Marketing Brand Manager to uphold design standards and evolve the organisation’s design vision. Oversee the end-to-end lifecycle for technical documentation, including product instructions, data sheets, and application notes. Working closely with product and engineering teams to align product objectives and deliver cohesive digital solutions, while managing and mentoring a Junior Information Designer and overseeing multilingual translation workflows.

 

Key Achievements:

• Led the strategic migration from Adobe XD to Figma, establishing design system libraries and scalable handoff workflows, ensuring the UX/UI consistency across product families

• Designed and implemented a new translation infrastructure, introducing automated workflows that strengthened accuracy and reduced translation lead time by 95%

• Led the multi-phase transition from printed manuals to a digital-first instruction model, enabling access via QR codes on compliance materials and reducing print production by 75,000 copies annually.
  
   

Information Design Team Lead (Hybrid)                                                                                                                               Dec 2022 - Dec 2025

Led the end-to-end UX and UI design across multiple digital platforms, ensuring consistency, usability, and alignment with brand identity. Partnered with senior leadership to define and deliver intuitive, scalable design systems and component libraries. Guided cross-functional teams through the full design lifecycle from concept and stakeholder engagement to implementation, integrating user research, platform standards, and iterative feedback. Supported the marketing department with high-impact visuals and packaging artwork, managed multilingual workflows and processes, ensuring high-quality and consistency, as well as mentoring and managing a Junior Information Designer to drive continuous improvement.
 

Key Achievements:

• Established UX/UI standards and delivered Paxton’s first cloud-based app – Paxton Solo, reducing traditional system setup time by 90% and significantly improving onboarding for installers (2026)

• Architected the Digital instruction pilot, transitioning high-volume product lines to QR-based onboarding, and maintained stable Technical Support query levels during the trial rollout (2025)

• Directed the end-to-end design strategy for Paxton’s first recurring revenue platform, the myPaxton Portal, and led the creative direction for the Paxton Entry app (2024)

• Line-managed and mentored junior team members, improving design delivery quality and collaboration across product and engineering teams (2023)
  
   

Information Designer (On-site)                                                                                                                                                   Dec 2016 - Dec 2022
 

Led UI design across Paxton’s product portfolio, alongside the development of technical literature and packaging artwork. Managed translation workflows to support multilingual product delivery and collaborated with Product Managers, Developers, and Marketing to align product specifications with user needs. Expanded remit to include full UX ownership across all digital platforms, guiding cross-functional teams through the entire design lifecycle from concept and stakeholder engagement to implementation, embedding user research, platform standards, and iterative design practices. Developed deep expertise in Paxton’s product ecosystem, working within a fast-moving product environment with agility, clear communication, and cross-functional alignment.
 

Key Achievements:

• Promoted to Information Design Team Lead (2022)

• Introduced Adobe XD into design workflows, improving prototyping and presentation efficiency by 60% (2021)

• Assumed full UX responsibility across all Paxton digital products (2020)

• Led the UX/UI design and implementation of Paxton’s Premium Monitor (2018)

• Designed the UI for the Paxton Connect mobile app (2018)
  
   

Freelance - UX/UI Designer (Remote)                                                                                                                                         Jan 2023 - Present
 

Designed and delivered an event booking app (MGMT Management), currently in Beta, from concept to implementation. Led the full design lifecycle, including wireframing, prototyping, and high-fidelity UI design and user testing. Created design specifications and style guides to support development and ensure consistency. Collaborated with stakeholders and a developer to ensure seamless design-to-development handoff. 
 

Key Achievements:

• Balanced freelance and in-house work while maintaining 100% on-time delivery under shifting requirements
   

Core Skills 
 

• User research

• User journey mapping

• Wireframing & Prototyping

• High-Fidelity Mockups

• Usability testing

• Critical and creative thinking

• Team Leadership & Mentorship

• Cross-functional collaboration

• Design system migration​